Vulnerability Disclosure Policy
At Black Limited, we take the security of our products andthe privacy of our users very seriously. We encourage the responsibledisclosure of any vulnerabilities that may be found in our devices or services.This policy aims to give clear guidelines on reporting vulnerabilities andoutlines our commitment to resolving them.
Contact Information for Reporting Issues
To report a vulnerability, please contact us atcustomersupport@black.inc We commit to acknowledging receipt of your reportwithin 24 to 72 hours and will provide regular status updates during theresolution process.
Timeline for Resolution
- Initial Acknowledgement: We will acknowledge receipt of your report within 24 to 72 hours.
- Status Updates: Reporters can expect updates on the progress of the resolution at least every 2 weeks
- Resolution: We aim to resolve all reported issues within 90 days from the initial report, depending on the complexity of the issue.
Encouragement of Responsible Disclosure
We request that researchers do not publicly disclose thedetails of any vulnerabilities without coordinating with us. This allows us toensure the security and privacy of our users by resolving the issue beforepublic disclosure.
Acknowledgment of Contributors
Black Limited appreciates the efforts of those whocontribute to our security by responsibly disclosing vulnerabilities. We arecommitted to acknowledging the contributions of security researchers in ourupdates or on our website at www.black.inc/privacy-policy.
For more details, visit our dedicated security webpage at www.black.inc/privacy-policy.
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