How to install WI-FI Bridge

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The BLACK X Wi-Fi Bridge enhances your smart lock by enabling remote access and control. This guide will walk you through the installation process to ensure a seamless setup.

By following these step-by-step instructions, you'll have your Wi-Fi Bridge up and running in no time. Let's get started!

Step 1: Unbox and Prepare Components

Included in the Box

BLACK X Wi-Fi Bridge

Type-C USB Cable

Quick Start Guide

Preparation  

1. ‍‍Ensure you have access to a stable power socket near your Wi-Fi router.
2. Confirm that you have already downloaded and set up the BLACK X App on your smartphone as part of the smart lock installation process.‍

Note: A USB power socket plug is not included with the Wi-Fi Bridge. You will need to purchase a compatible USB power socket plug separately to connect the bridge to a power outlet.

Step 2: Understand the Light Indicators on the Wi-Fi Bridge

Red and blue: Standby mode; ready to pair.

Red: Network failure or timeout

Blue: Pairing in progress or activated mode.

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Troubleshooting:

If the indicator flashes red, unplug the Wi-Fi Bridge, wait for the lights to turn off completely, and then reconnect it to reset the pairing mode.

Step 3: Pair and activate the Wi-Fi Bridge on the BLACK X App

1. Open the BLACK X App on your smartphone.
2. Go to the menu and select “Bridges.”
3. Connect the Type-C USB cable to the Wi-Fi Bridge and plug it into a power source using the compatible USB power socket plug. The bridge will power on and the indicator will flash red and blue.
4. In the app, press the “+” button and select the relevant Wi-Fi bridge.
5. Follow the prompts to pair your Wi-Fi Bridge. When the indicator starts flashing blue, the pairing process is in progress.

Important: complete this step promptly - the pairing window lasts about 3 minutes. If it expires before pairing finishes, the indicator turns solid red, meaning the process did not complete successfully.

Troubleshooting:

If the indicator flashes red, unplug the Wi-Fi Bridge, wait for the lights to turn off completely, and then reconnect it to reset the pairing mode.

Step 4: Connect the Wi-Fi Bridge to Your Home Wi-Fi

1. In the app, select “Wi-Fi Name” and choose your home Wi-Fi network. Please ensure you choose a Wi-Fi network that supports 2.4 GHz.
2. Enter your Wi-Fi password and confirm.
3. Assign a name to your Wi-Fi Bridge in the app and press “OK”. Once connected, the indicator light will flash blue every 1-2 seconds.

Tip: copying and pasting your Wi-Fi password is faster and more reliable than typing it - the connection window lasts about 3 minutes, and entering it too slowly can cause the window to expire before the Bridge connects.

Troubleshooting:

If the app displays “Initialization Failed,” or if the indicator turns solid red, double-check your Wi-Fi password, ensure the Wi-Fi Bridge is within a 7-meter range of your router, and try again from the beginning of this step.

Step 5: Approve remote activation and test Your Wi-Fi Bridge

1. Open the BLACK X App on your smartphone.
2. Enter the setting of your BLACK X lock⚙️. click on “Lock remotely” and choose “activate”.
3. Move out of the range of your home Wi-Fi network (e.g., step outside so you are out of your Wi-Fi range).
4. Use the BLACK X App to remotely unlock your smart lock.
5. Congratulations! You have successfully installed your Wi-Fi Bridge.

Troubleshooting:

If the lock does not respond:

1. Ensure the Wi-Fi Bridge is powered on and properly connected to your Wi-Fi network.
2. Verify that the Wi-Fi Bridge is within range of your lock.
3. Check the green Wi-Fi connection indicator  in the app (displayed on the home page of your BLACK X smart lock) to confirm the lock is connected to the Wi-Fi.

If the issue persists, revisit the setup process and repeat the pairing steps as needed.

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