FAQ- xPad+

What is the BLACK X xPad+?
The BLACK X xPad+ is an advanced access control device designed to work with BLACK X smart locks. It combines a keypad, fingerprint sensor, and NFC reader into a single unit, allowing secure and flexible entry without the need for physical keys.

The device is managed through the BLACK X app, where access permissions can be configured, including user codes, fingerprints, and NFC credentials. Once set up, the xPad+ enables convenient daily access for residents, guests, or service providers.

What access methods does the xPad+ support?
The xPad+ supports multiple access methods, including custom access codes, fingerprint recognition, and NFC tap-to-unlock.

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How does keypad access work?
The xPad+ allows you to create custom access codes through the BLACK X app. These codes can be temporary or permanent, making it easy to manage access for guests, family members, or service providers.

How does fingerprint access work?
The xPad+ includes a built-in fingerprint scanner for quick and secure entry. Once a fingerprint is registered through the app, access can be granted with a single touch.

Does the xPad+ support contactless access?
Yes. The xPad+ supports NFC, allowing users to unlock the door by tapping a compatible NFC card or tag on the device.

Does the xPad+ require a smartphone to unlock?
No. The xPad+ is designed to allow access without a smartphone. Users can unlock using a code, fingerprint, or NFC, making it ideal for shared access scenarios.

Is the xPad+ suitable for outdoor use?
Yes. The xPad+ is rated IP65, making it resistant to dust and water. It is designed to perform reliably in various weather conditions.

What type of battery does the xPad+ use?
The xPad+ is powered by 4 AAA batteries, providing long battery life for daily use.

How is the xPad+ installed?
The xPad+ supports flexible installation options. It can be mounted using screws or an adhesive strip, depending on the surface and setup requirements.

How does the xPad+ connect to the lock?
The xPad+ uses Bluetooth Low Energy (BLE) to communicate with the lock and the BLACK X app, providing a stable and efficient connection.

What makes the xPad+ different from a standard keypad?
The xPad+ goes beyond traditional keypads by combining multiple access methods, including fingerprint and NFC, with a sleek design and advanced connectivity. It provides a more flexible and secure access experience for modern environments.

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