FAQ: xPad+

General Information

What is the BLACK X xPad+?

The BLACK X xPad+ is an advanced access control device designed to work with BLACK X smart locks.

It combines a keypad, fingerprint sensor, and NFC reader in a single unit, enabling secure and flexible entry without relying on physical keys.

Access permissions are managed through the BLACK X app, where users, codes, fingerprints, and NFC credentials can be configured.

Once set up, the xPad+ provides convenient access for residents, guests, and service providers.

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Access Methods

What access methods does the xPad+ support?

The xPad+ supports multiple access methods, including custom access codes, fingerprint recognition, and NFC tap-to-unlock.

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How does keypad access work?

Custom access codes are created and managed through the BLACK X app.

Codes can be temporary or permanent, allowing flexible access for different users.

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How does fingerprint access work?

The xPad+ includes a built-in fingerprint scanner for quick and secure entry.

Once a fingerprint is registered through the app, access can be granted with a single touch.

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Does the xPad+ support contactless access?

Yes. The xPad+ supports NFC, allowing access using compatible NFC cards or tags.

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Does the xPad+ require a smartphone to unlock?

No. The xPad+ is designed for standalone use.

Users can unlock using a code, fingerprint, or NFC, without needing a smartphone.

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Installation & Setup

How is the xPad+ installed?

The xPad+ supports flexible installation.

It can be mounted using screws or an adhesive strip, depending on the surface and setup requirements.

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Connectivity

How does the xPad+ connect to the lock?

The xPad+ uses Bluetooth Low Energy (BLE) to communicate with the lock and the BLACK X app, providing a stable and efficient connection.

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Battery & Power

What type of battery does the xPad+ use?

The xPad+ is powered by 4 AAA batteries, providing long battery life for daily use.

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Comparison

What makes the xPad+ different from a standard keypad?

The xPad+ combines multiple access methods, including fingerprint recognition and NFC, with a capacitive touch surface and advanced connectivity.

This allows a more flexible, secure, and convenient access experience compared to standard keypads.

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