FAQ - Titan smart U-Lock

What is a BLACK X Smart U-Lock?
A BLACK X Smart U-Lock combines reinforced mechanical security with smart access control. The lock can be operated using the BLACK X mobile app, the optional xKey remote, or the mechanical key.

How does the smart unlocking feature work?
When an unlock command is sent from the BLACK X app or the xKey remote, the lock activates the unlocking mechanism. To complete the process, turn the knob clockwise and remove the U-shackle.

Can the lock still be opened without the app?
Yes. The lock can also be opened using the xKey remote or the mechanical key.

To unlock with the xKey, press the button on the xKey within approximately 2 meters of the lock, then turn the knob clockwise and remove the U-shackle.

To unlock manually, insert the mechanical key into the cylinder, turn it clockwise, and then rotate the knob clockwise to unlock the lock.

What type of battery does the lock use?
The BLACK X Smart U-Lock uses a CR2 battery. The battery powers the smart functionality of the lock.

What is the xKey and how does it work?
The xKey is an optional remote unlocking device. Once paired through the BLACK X app, it allows you to unlock the lock by pressing the button on the xKey while standing within approximately 2 meters of the lock. After pressing the button, turn the knob clockwise to remove the U-shackle.

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