FAQ - USA Deadbolt Smart Lock

Have questions about your BLACK X Euro Profile Smart Lock? This FAQ section covers the most common topics, including setup, daily use, app connectivity, and general troubleshooting, helping you quickly find the information you need.

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How do I determine the door orientation?

• If hinges are on the left, the door is left-handed.
• If hinges are on the right, the door is right-handed.
• Use the red marker for left-handed doors and green for right-handed.

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Pairing with the BLACK X App

Ensure your phone’s Bluetooth and Wi-Fi are enabled before attempting to pair.

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1. Download BLACK X App from App store or google play.'
2. Open the BLACK X App.
3. click on ‘install a new lock’.
4. Name Your Lock or choose a description.
5. Create a ‘Home’ to associate with your lock.
6. Choose the ‘Home’ for your lock.
7. While in "Discovering Nearby Locks" mode, use the Allen key to press the connect button on the BLACK X device.
8. When a pop-up for the correct lock appears, click "Connect" to proceed.
9. Congratulations! You’ve successfully connected your first lock.

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What type of battery is required for BLACK X locks?

The BLACK X device requires a CR2 battery, commonly used in cameras and electronic devices.

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Where to Buy CR2 Batteries?

You can purchase CR2 batteries at various retailers, both online and in physical stores. Here are some options:

• Online Retailers:
• Amazon: Search for "CR2 battery," and you'll find many options from various brands.
• eBay: You can find new or bulk options for CR2 batteries.
• Walmart: They have an online store with delivery options or in-store pickup.
• Physical Stores:
  
  • Electronics Stores: Stores like Best Buy often carry CR2 batteries.
  • Pharmacies: Chains like CVS or Walgreens sometimes stock batteries in their electronics section.
  • Home Improvement Stores: Places like Home Depot or Lowe's usually have a selection of batteries.

Before purchasing, check the packaging for compatibility and read reviews to ensure you're buying a reliable brand.

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