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App. Step-by-step walkthrough for our app. App. More to explore. Looking for more? Didn't find what you needed? Chat with our assistant, or reach our support team directly. Click 'Need help?' in the bottom right corner, or get in touch. Start Chat.…
Do I need the app to set up the lock? Yes. Initial setup and registration are performed through the BLACK X App. The app is required to: Create your account. Connect the lock. Configure access and settings.…
BLACK X App - Troubleshooting Guide. Having trouble using the BLACK X App or connecting to your lock?This guide covers the most common issues related to account access, connectivity, and device setup, with simple steps to resolve them.…
Having trouble unlocking your door with the app? Having trouble unlocking your door with the BLACK X app? The steps below cover the most common issues with Bluetooth connection, the lock itself, and remote access. Bluetooth Connection Issues.…
App & Connectivity Issues. Lock does not pair with the BLACK X app. Possible cause. Bluetooth may not be enabled or the lock is not in pairing mode. Solution. Ensure Bluetooth is enabled on your smartphone.…
Designed to install in place of a standard deadbolt, this smart lock transforms conventional key entry into app-based access control.…
Designed to install in place of a standard deadbolt, this smart lock transforms conventional key entry into app-based access control.…
Designed to install in place of a standard deadbolt, this smart lock transforms conventional key entry into app-based access control.…
Designed to install in place of a standard deadbolt, this smart lock transforms conventional key entry into app-based access control.…
Designed to install in place of a standard deadbolt, this smart lock transforms conventional key entry into app-based access control.…
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